Safety and Security Features
Your safety and security is the most important thing when betting online. It doesn’t matter whether you’re placing sports bets or using the casino.
We take the security measures of online betting sites in India very seriously, and so only recommend betting sites that can prove to us they have excellent safety protocols in place.
Specifically, we look for the following features:
- How established the bookie is.
- Licensing.
- Has the bookie been fined?
- Responsible gaming measures, including self-exclusion.
- Security of deposits and withdrawals.
- Website security.
Does 10CRIC Have a Licence?
Yes. The operating company, Yellow Leadbetter N. V. holds a licence with the Curacao Gambling Control Board, which means it’s regulated and licensed by a publicly recognised independent body.
We’d also like to see a licence with the UK Gambling Commission or the Gibraltar and Malta authorities; however, since 10CRIC doesn’t operate in these regions, a lack of such licences is understandable.
Responsible Gaming Measures
10CRIC has an extensive section on responsible gaming and tips and advice on self-exclusion. This is an excellent and very positive feature. It encourages its customers to answer a set of questions, which can help to decide if you feel you have a problem with your online betting activities. It then directs you to two recognised support groups:
- www.responsiblegambling.org
- www.gamblersanonymous.org
Once you’re registered, you can also impose daily, weekly and monthly deposit limits on your account. This can be changed at any time but is restricted to one change per day. It’s simple to impose these controls by contacting the customer support team.
We especially like that a self-exclusion request can be made to the customer service department for the following periods:
- 1 week.
- 2 weeks.
- 1 month.
- 3 months.
- 6 months.
This is an excellent factor and backs up the site’s claim that it’s devoted to your betting enjoyment and safety.
In addition, all new customer accounts need to be verified to your identity. Currently, it requires you to provide documents confirming your identity and address. For your identity, this is either:
- Pan Card, or
- Driving Licence.
For your address confirmation:
- Utility bills, or
- Bank statements.
For validity, the above need to show your name with full residential address and be dated within the last 6 months.
Banking and Site Security Information
All financial transactions using the site are protected by modern 128-bit SSL digital encryption. This is very important in ensuring your banking information is adequately protected. Additionally, all data and online activity are protected by encryption, firewalls, account protection, and verification protocols.
The company claims it doesn’t share sensitive information and doesn’t request any such information when verifying your account and transactions. On top of this, all card transactions are verified vis secure line of FTP means.
If any issues arise during the transaction process, your account is suspended until the matter is resolved — this is an excellent safety procedure and is designed to protect you and your information.
As a final note, 10CRIC uses an automatic time-out feature to prevent unauthorised access to your account and the protection of minors.